FAQ
Where can we see and try-on your clothing items?
HAR is an on-line store, please see our refund policy. If you are in Israel you are welcome to arrange an appointment in our studio in Herzliah. We have a monthly pop-up sale in different locations in Israel-follow us on Instagram for details.
How do I know the correct size?
A-Most of our clothing is loose fitting, but if you would like exact measurements of a particular item, please contact us.
Are all clothes made from vintage textiles?
A-Most of items are made from repurposed fabrics. Some are limited editions of vintage fabrics and combined with new stock fabrics.
How long does it take to process my order?
Worldwide shipping is available. All orders will be shipped within 1-3 business days after payment. The items are being shipped from Israel.
From Israel to other parts of the world a shipment normally takes approximately 14 days, depending on your location.
Please kindly note that shipments outside Israel might run into custom delays.
Shipments within Israel will be delivered within 3-6 business days after pick-up by the courier.
How do I know the correct size?
A-Most of our clothing is loose fitting, but if you would like exact measurements of a particular item, please contact us.
Are all clothes made from vintage textiles?
A-Most of items are made from repurposed fabrics. Some are limited editions of vintage fabrics and combined with new stock fabrics.
How long does it take to process my order?
Worldwide shipping is available. All orders will be shipped within 1-3 business days after payment. The items are being shipped from Israel.
From Israel to other parts of the world a shipment normally takes approximately 14 days, depending on your location.
Please kindly note that shipments outside Israel might run into custom delays.
Shipments within Israel will be delivered within 3-6 business days after pick-up by the courier.
Do you offer international shipping?
Yes, the rate for international shipping is $45-$65.
Do you cover duties/tax for international shipments?
All international orders are subject to duties and taxes billed by the destination country’s customs department. The recipient must bear any additional charges for customs clearance.
What is your return policy?
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Items returned within 30 days of their original shipment date in same as new condition will be eligible for a store credit. Shipping and handling is not refundable and all sale items are final purchase. The company reserves the right to reject returns if it determines, in its sole discretion, that the customer is attempting to return worn items, return multiple items that were purchased with the intention of resale, or for any other exploitation of this return policy. If Free Shipping has been provided, there will be a restocking fee depending upon region.